| INTEGRATION OF VARIOUS QUALITY CONTROL MODELS IN ORGANIZATION |
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Boris Bukovec Abstract
Changes and effecting change are becoming a constant. The dynamics of change are increasing dramatically; new knowledge is emerging, new technologies pose new challenges, new methods of communicating offer almost unlimited possibilities of synergistic effects. But primarily, the new culture of innovativeness is such a culture that, in the desire for a higher quality of living, constantly generates the requirement which must surpass itself.
The article presents modern approaches and models which are used by organizational systems to improve their business success (ISO 9001 Standard, EFMQ Excellence Model, 20 Keys, BSC (Balanced Scorecard), Six Sigma, BPR (Business Process Reengineering)), the examples of different organizations show practical findings of the research and usage of these approaches in Slovenia. The article continues with their basic structure, it also compares relativity of models, it searches coincidences of their fundamentals and recognises their common paradigm backdrop.
Key words: quality, models, management, organization system, change
PhD. Boris Bukovec is dean and assistant professor at Faculty of Organization Studies, Novo mesto
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