DELIVERING MOBILE GOVERNMENT SERVICES THROUGH CLOUD COMPUTING |
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Konstantin Simić, Jovana Dadić, Lidija Paunović, Miloš Milutinović, Zorica Bogdanović Abstract With the implementation of Internet into mobile devices the ubiquitous connectivity has become a reality. The affordance of mobile technology can be exploited to make e-government more pervasive and equitable. The advances of mobile technology have empowered citizens with means to access information and use e-government services from anyplace and anytime. M-government stands for the use of mobile technologies within the government administration to deliver public services to citizens and companies. Main subject of this paper is analysis of potentials and benefits that mobile technologies can bring to e-government services. We analyze the need and possibilities for implementing m-government services. We provide a model for implementing mobile government services through cloud computing infrastructure. We present a generic framework to encourage e-government practitioners to be easily involved in the design and development process to generate more m-government services, document good practices, and derive more strategies to improve the engagement in a ubiquitous approach through mobile devices. Konstantin Simić was born in 1985, in Belgrade, Serbia. He received his BSc degree at the Faculty of organizational sciences in Belgrade, Serbia in 2010 and MSc degree in 2011. As teaching associate he is involved in teaching courses covering the area of E-business, M-business, Internet technologies and Concurrent programming. His current professional interests include E-business, Internet technologies, Cloud computing and E-government. He can be reached at
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Jovana Dadić was born in 1989, in Belgrade, Serbia. She is an undergraduate student at the Faculty of Organizational Sciences, University of Belgrade. As a student associate, she is involved in teaching courses, covering the area of E-Business and Internet technologies. She receives the scholarship Dositeja, from the Ministry of Youth and Sport, Republic of Serbia. Her current professional interests include e-business, data modeling and semantic web. She can be reached at
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Lidija Paunović was born in 1985, in Čačak, Serbia. She received her BS degree at the Technical Faculty in 2010. Presently, she attends her PhD studies in e-business. She receives scholarship from Ministry of science and technological development, Republic of Serbia. Her current professional interests include e-business, Internet marketing and e-education. She can be reached at
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Miloš Milutinović was born in 1988, in Belgrade, Serbia. He received his BSc degree at the Faculty of Organizational Sciences in Belgrade, Serbia. As teaching associate he is involved in teaching courses covering the area of E-business, M-business and Internet technologies. Currently, he is a master-degree student at the Faculty of organizational sciences in Belgrade. He can be reached at
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Zorica Bogdanović was born in 1979, in Belgrade, Serbia. She received her BSc degree at the Faculty of Organizational Sciences in 2005 and MSc degree in 2007. She received her PhD degree with thesis “ Business intelligence in adaptive e-education” in 2011. As assistant professor she is involved in teaching courses covering the area of E-business, Simulation and simulation languages, Internet technologies and Risk management in information systems. Her current professional interests include e-business, Internet technologies, e-government and e-education. She can be reached at
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