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THE ROLE OF GOVERNMENT IN PLANNING TOURISM DEVELOPMENT IN MACEDONIA |
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Biljana Petrevska
Abstract
As one of the fastest growing world industries, tourism has been detected as a source for benefiting to various sectors. Thus, each country insists on developing it and making a profit from its variety of impacts. This has been a priority task to all governments, particularly to small and developing countries as Macedonia. This paper addresses the role of government in its efforts for planning tourism development in Macedonia. Moreover, an attempt is made in assessing several key areas of governmental influence on tourism, like process of privatization, legislation, tourism promotion and fiscal policy. The paper performs different types of analyses based on available sources of secondary data and comparable quantities which are analysed by descriptive statistics. The data set generally covers a twenty year horizon and over. This empirical evidence underlines the importance of government actions as a prerequisite for well-established tourism planning process.
Key words: Tourism; Government; Tourism development; Macedonia.
Ph.D. Biljana Petrevska is an Assistant Professor at the “Goce Delcev” University - Stip, Faculty of Tourism and Business Logistics - Gevgelija, Republic of Macedonia (biljana.petrevska (at) ugd.edu.mk)
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COMPARISON OF THE ICT IMPACTS BETWEEN CZECH REPUBLIC AND SLOVENIA - PANEL DATA ANALYSIS |
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Zuzana Somogyiová
Abstract
This paper compares the ICT impacts occurred in Czech industries during years 1995-2006 to those in Slovenia. We examined whether macro panel data analysis proves significance of ICT capital variable in sense of productivity growth on the whole economy. Unfortunately, there are not many studies observing the ICT impacts from perspective of Central and Eastern European (CEE) countries, even if ICTs are assumed to have potential to enhance economic growth, labour productivity, competitiveness of developing countries and lower income gap within Europe.
Key words: ICT, Czech Republic, Slovenia, Panel Data Analysis
Zuzana Somogyiová is Phd. candidate at Technical University in Kosice – Faculty of Economics (Slovakia). Email:
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Cite this article:
Somogyiová Zuzana . COMPARISON OF THE ICT IMPACTS BETWEEN CZECH REPUBLIC AND SLOVENIA - PANEL DATA ANALYSIS. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:6-20, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art01
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art01
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art01.pdf |
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THE CONTEMPORARY MILITARY: BETWEEN PUBLIC INDIFFERENCE AND TRUST |
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Marjan Malešič
Abstract
The early debates on civil-military relations were limited to the relations between the military and the state whereas contemporary studies encompass the military, state and political institutions, and civil society (the public). The article deals with two elements of the triad, namely the relationship between the military and the public, and it deals with the following concepts: marginalization of the military in contemporary society, public trust in the military and public support of the military in terms of missions performed, provision of financial and human resources, and development projects. The article brings about a comparative analysis and a typology of countries reflecting the attitude of the public towards the military.
Key words: civil-military relations, military, public, indifference, trust, social distance
Marjan Malešič is a Professor at the Faculty of Social Sciences (FSS) and a Head of Defence Research Centre at the Institute of Social Sciences, University of Ljubljana. His recent teaching and research areas are environmental security, security policy, crisis management, and public opinion on security. Malešič served as a Vice-Dean responsible for research at FSS (2007-2011) and as a Chairman of European Research Group on Military and Society (ERGOMAS; 2000-2002). He is a member of EU’s COST Domain Committee for ‘Individuals, Societies, Cultures and Health’.
Cite this article:
Malešič Marjan . THE CONTEMPORARY MILITARY: BETWEEN PUBLIC INDIFFERENCE AND TRUST. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:21-40, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art02
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art02
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art02.pdf |
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COMPETITIVENESS POSITION OF SLOVAK REPUBLIC - VARIOUS MEASURES COMPARISON |
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Tomáš Šoltés
Abstract
Is Slovakia competitive within the European area? Since other European countries represent the main and direct competitors of Slovak republic, this paper analyzes the competitive position of Slovak republic from the view of 4 competitiveness measures. It takes into consideration two competitiveness indices prepared by renowned international organizations active in the field of national competitiveness measurement (WEF, IMD), as well as two characteristics identified by most theoretical and practical approaches to be the most suitable measures of a country’s competitiveness – GDP growth and productivity. Based on these 4 measures, the paper presents a simple ranking of Slovak republic for each of the measures.
Key words: competitiveness position, measures
Tomáš Šoltés is a internal PhD student at the Department of Regional Sciences and Management at the Faculty of Economics, Technical University in Košice, Slovakia (tomas.soltes (at) tuke.sk)
Cite this article:
Šoltés Tomáš . COMPETITIVENESS POSITION OF SLOVAK REPUBLIC - VARIOUS MEASURES COMPARISON. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:41-64, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art03
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art03
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art03.pdf
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AN EMPIRICAL STUDY OF TRANSFORMATIONAL LEADERSHIP IN SLOVENIAN ENTREPRENEURSHIP |
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Dejan Jelovac, Matjaž Maške
Abstract
The present article reports on the results of a quantitative empirical survey of leadership styles of Slovenian entrepreneurs, owners and/or founders of SMEs. The study aimed to answer the following research question: Which leadership style enhances the success of a leader’s organisation? On the basis of the existing literature, we hypothesised that the transformational leadership style is likely to increase the effectiveness and success of a business. We also hypothesised that Slovenian entrepreneurial leaders used the transformational leadership style to a greater extent than the transactional leadership style. The survey was conducted using the self-reported Multifactor Leadership Questionnaire on a sample of 100 entrepreneurial leaders from the entire territory of Slovenia. The results suggest that Slovenian leaders use transformational leadership more than transactional. The use of transformational leadership was correlated with increased self-reported effectiveness of their organisation. The article concludes with a discussion on the impact of transformational leadership on enhancing the effectiveness of Slovenian business. Implications for future research are discussed.
Keywords: entrepreneur, leader, transformational leadership, transactional leadership, effectiveness.
Assoc. Prof. Dr. Dejan Jelovac is a Professor and Head of Department of Business Ethics, Corporate Culture and Management of Organisational Development at Gea College - Faculty of Entrepreneurship, Ljubljana, Slovenia.
Matjaž Maške, M.A. is an Assistant Lecturer of organisational development at GEA College - Faculty of Entrepreneurship, Ljubljana, Slovenia.
Cite this article:
Jelovac Dejan, Matjaž Maške. AN EMPIRICAL STUDY OF TRANSFORMATIONAL LEADERSHIP IN SLOVENIAN ENTREPRENEURSHI. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:65-82, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art04
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art04
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art04.pdf
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THE ROLE OF POVERTY AND SOCIAL EXCLUSION IN THE ACQUIREMENT OF EDUCATIONAL AND PSYCHOSOCIAL COMPETENCES OF CHILDREN |
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Nevenka Podgornik
Abstract
In this article we study the concept of social exclusion from a point of view of social inequality that surpass the dimension of the material capital “to have” and that focus on the dimension of social capital, which is the position of individuals in society, their habitus. In other words, this is what determines the opportunities and possibilities of individuals for their integration, belonging, connection, acceptance, realization and social upward mobility. We understand and present the concept of social exclusion like the consequence of a small income, poverty, unemployment, lack of social security, isolation and anomie. In this article, we present the social and political responsibility for the phenomenon of social exclusion and its influence on the children’s educational and psychosocial achievements.
Key words: poverty, social exclusion, educational competences, psychosocial competences, youth’s social vulnerability, school leavers, educational system, parent’s formation, good school
M. Sci. Nevenka Podgornik, is an Assistant at the Faculty of Advanced Social Studies. Slovenia (
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)
Cite this article:
Podgornik Nevenka . THE ROLE OF POVERTY AND SOCIAL EXCLUSION IN THE ACQUIREMENT OF EDUCATIONAL AND PSYCHOSOCIAL COMPETENCES OF CHILDREN. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:83-108, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art05
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art05
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art05.pdf |
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ASSESSING THE M-GOVERNMENT REQUIREMENTS IN INFORMATION STAGES |
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Golnaz Azhdari , Hamid Tofighi , Shadi Sanagoo
Abstract
Recently mobile phone subscribers reach the peak of 6 million people, it means that more than the whole population of the world. So this is the first manmade technology that penetrated the globe, not only in a short period of time, but also a technology that can fulfill the digital gap in the poor societies as well. As a result there is a tremendous variety of business model to lunch different value added services base on mobile phones. One of these uses of mobile phones is m-government; the governmental services which offer to citizens through mobile phones. Also there is a growing trend for implementing m-government in the both developing and developed countries. In this paper by regarding the literature, we first categorize the requirement of m-government implementation and then we assess these requirements in the 4 information stages by a panel of experts. They believe that after the information stage the role of government are becoming more and more. And the proposed requirements are expected to be fully adopted as the level of stages goes to upper levels.
Key words: m-government, mobile phone, value added services, m-government stages, readiness assessment of m-government
Golnaz Azhdari is the PhD student of Ferdousi University, Mashhad, Iran. E-mail:
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Hamid tofighi got his Phd in economic
Shadi Sanagoo is MSc in Industrial Engineering (system management & productivity), Amirkabir University of Technology, Tehran, Iran. E-mail:
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).
Cite this article:
Azhdari Golnaz, Tofighi Hamid. ASSESSING THE M-GOVERNMENT REQUIREMENTS IN INFORMATION STAGES. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:109-117, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art06
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art06
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art06.pdf |
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HOW MUCH ATTENTION DOES OUTDOOR ADVERTISING ATTRACT AND WHO PROFITS? |
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Andrej Kovačič
Abstract
Outdoor advertising is a special media you can not escape. A research measured on 9 different locations showed that for 15.2% of consumers standard poster advertisement attracted more than 500 ms of attention. When using a 3D lenticular poster visual attention was reported with an outstanding 25.9 %. Attracting so much attention can be a potential threat to consumers as unlike with other media the consumer has a very limited possibility to turn off the reception of the outdoor media.
Key words: Outdoor advertising, attention, threats
Andrej Kovačič is a researcher at the Faculty for Media – Institute for Media Research. He has acquired a degree at the Faculty of Economics (Ljubljana, Slovenia) and postgraduate degree at Humboldt University (Berlin, Germany). Being CEO of a research and advisory company he has conducted numerous qualitative and quantitive consumer related surveys. His current research is focused on the responses of consumers to different visual media and is part financed by the EU – Investing in your future – OPERATION PART FINANCED BY THE EUROPEAN UNION, EUROPEAN SOCIAL FUND.
Cite this article:
Kovačič Andrej. HOW MUCH ATTENTION DOES OUTDOOR ADVERTISING ATTRACT AND WHO PROFITS?. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:134-151, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art08
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art08
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art08.pdf
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ART EXPRESSION OF IDENTICAL TWINS |
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Matjaž Duh , Lucija Gosak
Abstract
The presented research discusses art expression of identical twins in different art fields: drawing, painting and sculpting. The research sample included two elementary school boys of age 12. With the help of a case study we observed, analyzed and studied artworks of these two identical twins.
We established that the artistic expression of identical twins is similar at drawing and painting. At sculpting, the final artworks visually differ, but the boys used similar art and design strategies.
Key words: twins, boys, artistic expression, design strategies, primary school.
Ph.D. Matjaž Duh is Associate professor at the University of Maribor, Faculty of Education, Koroška 160, 2000 Maribor, Slovenia.
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Lucija Gosak, prof. is a Ph. D student at the University of Maribor, Faculty of Education, Koroška 160, 2000 Maribor, Slovenia.
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Cite this article:
Duh Matjaž, Gosak Lucija. ART EXPRESSION OF IDENTICAL TWINS. Innovative Issues and Approaches in Social Sciences, vol.5, no.3:152-170, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art09
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no3-art09
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no3-art09.pdf |
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TOURISM IN REGIONAL DEVELOPMENT: EMPIRICAL EVIDENCE |
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Biljana Petrevska, Virna Manasieva Gerasimova
Abstract
Due to the fact that tourism has strong influences on regional development, many undeveloped and developing countries have detected it as a chance for economic prosperity. This paper argues the inevitable relationship between tourism development and regional development. The objective of the paper is to present the influence of tourism on regional development in south-west part of Macedonia. Moreover, it addresses the issues of tourism flows, accommodation capacities as well as the tourism consumption within the south-west region. In this respect, the analyses are based generally on official sources of secondary data spreading over the sample period from 2003 to 2010. Furthermore, the descriptive statistics applied in different types of analyses, point out that the South-West planning region is the leading statistical region in Macedonia when referring tourism and regional development issues. Yet, despite its enormous potentials, tourism in the south-west part of Macedonia, still has not reached its peak point. On one hand, this empirical evidence underscores a good example of tourism application in regional development, but on the other hand, points out the necessity of undertaking governmental measures and initiatives for enhancing tourism contribution to the regional development.
Key words: Regional development; Tourism; South-West planning region; Macedonia.
Ph.D. Biljana Petrevska is an Assistant Professor at the “Goce Delcev” University - Stip, Faculty of Tourism and Business Logistics - Gevgelija, Republic of Macedonia (biljana.petrevska (at) ugd.edu.mk)
Msc. Virna Manasieva Gerasimova is a Senior Researcher at the Centre for Local Development and Transparent Governance, Republic of Macedonia (virna.manasieva (at) yahoo.com)
Cite this article:
Petrevska Biljana, Gerasimova Virna Manasieva. TOURISM IN REGIONAL DEVELOPMENT: EMPIRICAL EVIDENCE. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:6-20, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art01
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art01
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art01.pdf
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THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY IN THE CONTEXT OF SMALL AND MEDIUM ENTERPRISE |
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Dejan Jelovac
Abstract
This article offers a critical insight into the impact of corporate social responsibility (CSR) on entrepreneurship i.e. small business within an EU context. While today the prevailing opinion is still that socially responsible activities of business only apply to large companies, we are witnessing a growing interest by scholars in the area of the implementation of CSR in SMEs. This article focuses on this growing area of discussion, and more specifically, on the relationship between the concepts of small business social responsibility (SBSR) and the moral responsibility of the businessman or entrepreneur, topics which, according to author's opinion, have been most neglected in recent literature. The article concludes that within the context of small businesses, which are the focus of attention for the EU when setting its priorities regarding the promotion of CSR activities, the entrepreneur themselves as the founder/owner/manager (they are generally all three) of the SME are of crucial importance in this regard. Therefore, it seems to be extremely important to find out, with the aid of ethical analysis, what the entrepreneur’s personal moral integrity might be, since research has shown that the attitude held by the small business towards social responsibility very often overlaps with the attitude of its owner-manager to their own environment.
Key words: business ethics, moral responsibility, corporate social responsibility, small business social responsibility, small and medium enterprise.
Dr. Dejan Jelovac is associate professor of business ethics, organisational culture and development at Gea College - Faculty of Entrepreneurship, Ljubljana, Slovenia (
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SECOND RATED CAMPAIGN: THE POSITION OF REGIONAL ELECTION IN SLOVAK POLITICAL SYSTEM |
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Viera Žúborová
Abstract
The researches and literature on the political communication and campaigns is often only biased on the election which in theoretical point of view are characterise as the first-order elections. This study try to expand the scope on it, using the dates of the regional elections in Slovak republic, whose are define as the second-order election. The result showed that the electoral competition and the campaign at the regional level is still ambiguity and vague in the terms of promoting the regional issues, values. In other words, second – order elections are less important and more open to the national politics in the term of the dictating the rhythm of the election and regional policy. They also determine the outputs of „weaker“ offices as for example regional or local.
Key words: communication, campaigns, second-order election, second-rate election, regional election, regionalism
Viera Žúborova: Department of political science in Trnava, Faculty of social science, University of SS. Cyril and Methodius in Trnava, position – lecturer. Department of political science and European studies in Olomouc, Palackeho University Olomouc, position – PhD. candidate.
Cite this article:
Žúborová Viera. SECOND RATED CAMPAIGN: THE POSITION OF REGIONAL ELECTION IN SLOVAK POLITICAL SYSTEM. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:36-48, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art03
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art03
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art03.pdf |
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SUPERVISOR: MINORITY AND MINORITY FACILITATOR |
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Tomaž Vec
Abstract
Supervision groups often assume the role of a minority, as they provide the rest of their collectives with different views, thinking, approaches, relationships. When conducting a supervision group, a supervisor himself acquires the characteristics of a minority and encounters different ways of using social powers. In regard to group supervision it is essential, from the supervisor's point of view, to understand and be familiar with the processes which take place in groups between minorities and majorities. Only thus can he act more successfully and at the same time enable supervision groups to more systematically, purposefully and efficiently influence.
Key words: supervision group, supervisor, minority, social power, innovation.
dr. Tomaž Vec, spec., Faculty of Education, University in Ljubljana, Kardeljeva ploščad 16, 1000 Ljubljana, Slovenia, tel.: 00386015892318, E-mail:
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Cite this article:
Vec Tomaž. SUPERVISOR: MINORITY AND MINORITY FACILITATOR. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:49-68, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art04
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art04
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art04.pdf |
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THE SOCIAL EXCLUSION OF IMMIGRANTS AND THE ROMANIAN ETHNIC GROUP AND THE PROBLEMS WITH THEIR SITUATION IN SLOVENIAN SCHOOLS AND IN EDUCATION |
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Nevenka Podgornik
Abstract
The social exclusion of Romani in Slovenia is complicated and multi-dimensional. The Romani are a marginalized social group, their social position is distinctly inferior to the majority of the population, as in the material sphere as with education, the profession and the employment opportunities. Because of their low socio-economic and ethnic status, the Romani do not attain the same possibilities of integration in the educational system. In Slovenia, like in the other states of the EU, the problems with the lower education level are present with the immigrants too. The article exposes the educational and the employment opportunities for Romani and the immigrants in Slovenia.
Key words: immigrants, Romani, Slovenian schools, education, employment, inclusion
M. Sci. Nevenka Podgornik, is an Assistant at the Faculty of Advanced Social Studies. Slovenia (
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)
Cite this article:
Podgornik Nevenka . THE SOCIAL EXCLUSION OF IMMIGRANTS AND THE ROMANIAN ETHNIC GROUP AND THE PROBLEMS WITH THEIR SITUATION IN SLOVENIAN SCHOOLS AND IN EDUCATION. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:69-89, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art05
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art05
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art05.pdf |
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THE ELECTORAL PARADIGM AND ITS IMPACT ON PERFORMANCE OF MUNICIPAL AND REGIONALADMINISTRATION – THE CASE OF THE CZECH REPUBLIC AND SLOVAKIA |
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Peter Horváth, Jaroslav Mihálik
Abstract
In 2000 the CzechRepublic and subsequently in 2001 Slovakiaheld the first elections to the regional councils. The new element was implemented in both countries of the former common state in order to introduce the approach of public governance towards citizens and can be considered as the next stage of decentralization of public administration.
The authors focus on different electoral models and options used in the regional administrations of the respective countries.While in the Czech Republic the chairman is selected by beforeelected representatives and therefore the chairman is essentially a reflection ofthe political majority in the regional council; Slovakia adopted separate model of electing the chairman and deputies so it is possible that the leader and the majority can represent different political camps.
What is better – the derived option or direct choice? Which model leads to greater stability and greater credibility of these institutions?
Key words: municipality, region, Czech Republic, Slovakia, elections, Mayor
Peter Horváth: Dean of the Faculty of Social Sciences at UCM, Trnava. His research is focused on comparative politics of the CEE countries.
Jaroslav Mihálik:Assistant at Faculty of Social Sciences and PhD. Candidate at Commenius University in Bratislava. His research is focused on the post Soviet Balticcountries and Slovak – Hungarian relations.
Cite this article:
Horváth Peter, Mihálik Jaroslav. THE ELECTORAL PARADIGM AND ITS IMPACT ON PERFORMANCE OF MUNICIPAL AND REGIONALADMINISTRATION – THE CASE OF THE CZECH REPUBLIC AND SLOVAKIA. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:90-103, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art06
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art06
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art06.pdf
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A MODEL FOR STRUCTURING INFORMATION RESOURCES IN E-GOVERNMENT |
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Jovana Dadić, Aleksandra Labus, Konstantin Simić, Božidar Radenković, Marijana Despotović-Zrakić
Abstract
In the past years, the interaction level between citizens and government has significantly risen. Due to the growing number of services provided by e-governments, the information resources in e-government systems are becoming increasingly complex and vast.As a result, structuring information, so it can easily be understood and further used, has become a vital topic. This paper gives an overview of the situation of e-government in Serbia, with a special emphasis ontwo main aspects of using the information resources:analyzing current situation and decision-making. This paper deliberates the application of a model for structuring e-government information resources using faceted taxonomy.Faceted taxonomy represents a set of taxonomies, each one describing the domain of interest from a different, preferably orthogonal, point of view. This model would facilitate the understanding of relationships between different pieces of information in the system and therefore, improve the efficiency of use of the information resources in the system. The paper clarifies the guidelines for practical implementation of the model and deals with the transition process. The work also depicts the possible benefits of applying the faceted taxonomy model to the e-government system.
Key words: faceted taxonomy, faceted navigation, e-government, information modeling
Božidar Radenković was born in Pirot, Serbia in 1958. He received his BS degree at the Faculty of Organizational Sciences in 1984 and an MSc degree in 1987. He received his PhD degree with the thesis titled “Interactive simulation system for discrete-stochastic simulation of organization systems and its realization at mini and macro computers“ in 1989. He can be reached at
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BOTTOM-UP VERSUS TOP-DOWN LOCAL GOVERNANCE: LOCAL GOVERNMENT ANTI-CORRUPTION APPROACHES IN THE SLOVAK TOWNS OF SALA AND MARTIN COMPARED (CASE STUDY) |
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Tomas Jacko
Abstract
The paper provides a comparative case study of successful local governance approaches to fighting and preventing corruption at a local government level in Slovakia. The towns’ administrations of Martin and Sala implemented large-scale anti-corruption reforms during the past 6 years which have led to domestic and international accolades. The author shows how different approaches to administrative reform based on the same basic governance principles can deliver similar outputs and outcomes in the field of local governance. The article also takes into consideration the local administrative reform efforts prior to the successful town administrations’ reforms, which had started in the early 1990s and which have also made it possible for the respective town administrations to reform themselves.
Key words: local goverrnance, corruption, transparency, administrative reform, Slovakia
The author is a PhD candidate at the Institute of Public Policy and Economics, Faculty of Social and Economic Sciences, Comenius University in Bratislava, Slovakia; and also since January 2010 a programme coordinator at Transparency International Slovakia.
Cite this article:
Jacko Tomas. BOTTOM-UP VERSUS TOP-DOWN LOCAL GOVERNANCE: LOCAL GOVERNMENT ANTI-CORRUPTION APPROACHES IN THE SLOVAK TOWNS OF SALA AND MARTIN COMPARED (CASE STUDY). Innovative Issues and Approaches in Social Sciences, vol.5, no.2:118-134, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art08
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art08
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art08.pdf |
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CRM E-GOVERNMENT SERVICES IN THE CLOUD |
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Marko Vulić, Jovana Dadić, Konstantin Simić, Đorđe Mazinjanin, Aleksandar Milić
Abstract
Customer relationship management (CRM) is a business strategy whose outcomes optimize profitability, revenue and customer satisfaction by fostering customer satisfying behaviors and implementing customer-centric processes. CRM is often seen as a key element in delivering customer-centric services. Today CRM solutions are often implemented as a cloud computing service. Cloud computing refers to providing and using computational resources via the Internet. It enables the access to technology in the form of service on demand. Services and data coexist in shared and dynamically scaled set of resources.
E-government is the organic combination of information technology and government management function. With the development of information technology, government has been upgrading from management-oriented mode to service-oriented one. Therefore, government CRM is a business strategy to provide comprehensive service from all public organizations. This paper presents a model of CRM in e-government system. Model includes process specification, metrics for evaluation of the system performance and recommendations for implementation.
Keywords:customer relationship management, e-government services, cloud computing
Marko Vulić was born in 1985, in Belgrade, Serbia. He received his B.Sc. degree at the Faculty of Organizational Sciences in 2009 and a M.Sc. degree in 2010. Presently he attends his Ph.D. studies in e-business. As teaching associate he is involved in teaching courses covering the area of E-business, Internet marketing and E-education. He receives scholarship from the Ministry of Science and Technological Development, the Republic of Serbia. His current professional interests include e-business, Internet marketing, e-education, e-banking and CRM. He can be reached at
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Jovana Dadićwas bornin 1989, in Belgrade, Serbia. She is an undergraduate student at the Faculty of Organizational Sciences, University of Belgrade. As a student associate, she is involved in teaching courses, covering the area of E-Business and Internet technologies. She receives the scholarship Dositeja, from the Ministry of Youth and Sport, Republic of Serbia. Her current professional interests include e-business, data modeling and semantic web. She can be reached at
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Konstantin Simićwas born in 1985, in Belgrade, Serbia. He received his B.Sc. degree at the Faculty of organizational sciences in Belgrade, Serbia in 2010 and M.Sc. degree in 2011. As teaching asossiate he is involved in teaching courses covering the area of E-business, Internet technologies and Concurrent programming. His current professional interests include E-business, Internet technologies, Cloud computing and E-government. He can be reached at
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Đorđe Mazinjanin was born in 1955, in Novi Karlovci, Serbia. He received his B.Sc. degree at the Megatrend University, and his M.Sc. degree at Faculty of Organizational Sciences,University of Belgrade. He was a Secretary of Secretariat for the Economy, City of Belgrade Authority from 2005 to 2008. He is a professor at the High Technology School of Professional Studies in Aranđelovac, Serbia. His current professional interests include e-government and e-business. He can be reached at
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Aleksandar Milić was born in 1982. He received his M.Sc. Degree at the Faculty of Organizational Sciences in 2010. Presently he attends his Ph.D. studies in e-business. As teaching associate he is involved in teaching courses covering the area of E-business and Internet technologies. His current professional interests include internet technologies, e-education, e-business. He can be reached at
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Cite this article:
Vulić Marko, Dadić Jovana,Simić, Konstantin, Mazinjanin, Đorđe, Milić, Aleksandar. CRM E-GOVERNMENT SERVICES IN THE CLOUD. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:135-149, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art09
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art09
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art09.pdf
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DELIVERING MOBILE GOVERNMENT SERVICES THROUGH CLOUD COMPUTING |
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Konstantin Simić, Jovana Dadić, Lidija Paunović, Miloš Milutinović, Zorica Bogdanović
Abstract
With the implementation of Internet into mobile devices the ubiquitous connectivity has become a reality. The affordance of mobile technology can be exploited to make e-government more pervasive and equitable. The advances of mobile technology have empowered citizens with means to access information and use e-government services from anyplace and anytime. M-government stands for the use of mobile technologies within the government administration to deliver public services to citizens and companies.
Main subject of this paper is analysis of potentials and benefits that mobile technologies can bring to e-government services. We analyze the need and possibilities for implementing m-government services. We provide a model for implementing mobile government services through cloud computing infrastructure.
We present a generic framework to encourage e-government practitioners to be easily involved in the design and development process to generate more m-government services, document good practices, and derive more strategies to improve the engagement in a ubiquitous approach through mobile devices.
Key words: mobile services, mobile technology, e-government, cloud computing
Konstantin Simić was born in 1985, in Belgrade, Serbia. He received his BSc degree at the Faculty of organizational sciences in Belgrade, Serbia in 2010 and MSc degree in 2011. As teaching associate he is involved in teaching courses covering the area of E-business, M-business, Internet technologies and Concurrent programming. His current professional interests include E-business, Internet technologies, Cloud computing and E-government. He can be reached at
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Jovana Dadić was born in 1989, in Belgrade, Serbia. She is an undergraduate student at the Faculty of Organizational Sciences, University of Belgrade. As a student associate, she is involved in teaching courses, covering the area of E-Business and Internet technologies. She receives the scholarship Dositeja, from the Ministry of Youth and Sport, Republic of Serbia. Her current professional interests include e-business, data modeling and semantic web. She can be reached at
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Lidija Paunović was born in 1985, in Čačak, Serbia. She received her BS degree at the Technical Faculty in 2010. Presently, she attends her PhD studies in e-business. She receives scholarship from Ministry of science and technological development, Republic of Serbia. Her current professional interests include e-business, Internet marketing and e-education. She can be reached at
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Miloš Milutinović was born in 1988, in Belgrade, Serbia. He received his BSc degree at the Faculty of Organizational Sciences in Belgrade, Serbia. As teaching associate he is involved in teaching courses covering the area of E-business, M-business and Internet technologies. Currently, he is a master-degree student at the Faculty of organizational sciences in Belgrade. He can be reached at
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Zorica Bogdanović was born in 1979, in Belgrade, Serbia. She received her BSc degree at the Faculty of Organizational Sciences in 2005 and MSc degree in 2007. She received her PhD degree with thesis “ Business intelligence in adaptive e-education” in 2011. As assistant professor she is involved in teaching courses covering the area of E-business, Simulation and simulation languages, Internet technologies and Risk management in information systems. Her current professional interests include e-business, Internet technologies, e-government and e-education. She can be reached at
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Cite this article:
Simić Konstantin, Dadić Jovana, Paunović, Lidija, Milutinović, Miloš, Bogdanović, Zorica . DELIVERING MOBILE GOVERNMENT SERVICES THROUGH CLOUD COMPUTING. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:150-160, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art10
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art10
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art10.pdf
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THE IMPACT OF APPLYING THE CONCEPT OF THE SEMANTIC WEB IN E-GOVERNMENT |
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Lidija Paunović, Konstantin Simić, Jovana Dadić, Branislav Jovanić, Dušan Barać
Abstract
Together with the development of science and technology demands of society as well as people's needs are changing. These changes affect all areas of human activity in particular those related to electronic business. One aspect of interaction that has been affected by these changes is the interaction within the government. It is precisely these requirements which imply the development of an E-government. This Web based technology which is being used by the government as a communication channel is becoming more and more advanced. The complexity and the amount of information included in the communication channels requires the application of a new business concept used by the E-government. It is in these systems that the Semantic Web found it's use. This paper explores the impact of innovative concepts of the Semantic Web in E-government systems. The importance of Semantic Web technology, in this context, is to provide a basis for effective and efficient exchange of knowledge and information in order to coordinate business processes. Research results show that the Semantic Web promotes and improves communication between citizens and the E-government through interoperability. It is the ability of heterogeneous systems to work together, so that the information could be shared without the requirement of additional operations so the two systems could communicate, which is an essential element of any E-government. The lack of interoperability is a source of unnecessary costs well as monopoly. On the other hand the results show that potential problems may arise due to application of services based on the Semantic Web, but also that these shortcomings can be regulated with further development of E-government. The results of this paper may form the basis for further development of E-government and its services. Guidelines are given for the enhancement of quality of the processes in the usage of Semantic Web in E-Government but also in the improvement of potential negative impacts the application of this concept may have on business.
Key words: e-government, semantic web, interoperability, services, communication
Lidija Paunović is PhD student at Faculty of Organizational Sciences, University of Belgrade. She earned a scholarship from the Ministry of Education and Science, Republic of Serbia. Her current professional interests include e-business, Internet marketing and e-government. She can be reached at
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Konstantin Simić is teaching associate and MsC student at Faculty of Organizational Sciences, University of Belgrade. His current professional interests include internet technologies, cloud computing, e-government. he can be reached at
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Jovana Dadić is teaching associate and BsC student at Faculty of Organizational Sciences, University of Belgrade. Her current professional interests include e-business, e-government, semantic web, and data modeling. She can be reached at
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Branislav Jovanić is Head of Laboratory for multidisciplinary research at Institute of Physics, University of Belgrade. His current professional research include experimental physics, computer simulation in science, scientific computing. He can be reached at
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Dušan Barać is assistant professor at Faculty of Organizational Sciences, University of Belgrade. His current professional interests include internet technologies, e-business, e-government, mobile business. He can be reached at
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THE ROLE OF ICT IN MONITORING AND SOLVING TRAFFIC ISSUES |
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Ivana Pešić, Radivoje Kojić
Abstract
Operational systems for mobiles, especially for smart phones are more and more similar to each other: similar user interfaces, the way of entering text, virtual keyboard, more basic screens on which shortcuts can be arranged, integration of dates from social nets to phone applications and support for all important e-mail systems. The main goal of our research is to realize the system for traffic observation, by using modern mobile and internet technologies. Our cities have been continually growing at an uncontrolled rate leading to the problem of traffic congestion, which has discernible effects on all the aspects of sustainability, be it social, environmental or economical. This continual shift of increasing size of city's center and decreasing size of periphery poses huge sustainability challenge of meeting the consumption demands. On the other side of the coin, the advances of human technology have provided its greatest gift, information & communication technology (ICT). Today we have access to any data from any point of the world. There is a growing need to use this data and information with a holistic view to build more Intelligent Transport Systems.
Key words: Information and communication technologies, mobiles, interfaces, Intelligent Transport Systems
Ivana PESIC, M.Sc. Organizational Science; Tel.: 00381-64.3049.257; E-mail:
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Radivoje KOJIC, M.Sc. Organizational Science; Tel.: 00387-65.912.007; E-mail:
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Cite this article:
Pešić Ivana , Kojić Radivoje. THE ROLE OF ICT IN MONITORING AND SOLVING TRAFFIC ISSUES. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:180-195, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art12
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art12
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art12.pdf
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A COMPARATIVE STUDY OF INNOVATION CAPACITY FROM HUMAN CAPITAL PERSPECTIVE ON REGIONAL LEVEL: STUDY OF SLOVAKIA |
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M. Lučkaničová, Z. Maliková
Abstract
The paper deals with innovation index related to existing US innovation index. The US Innovation Index provides comparison of innovation capacity of selected territorial entities.
This comparative study looks closer on one of the component sub - indices: Human capital. Both, theorists and policy - makers, too are aware of human capital which takes active role as catalyst for innovation. This is evident not only from researches but also from various indicators in which human capital represents one of the measured component. Such indicators tempt to measure innovation capacity or potential of given territory and allow making rankings among countries. The aim of this paper is to use Human Capital Index derived from US Innovation Index for Slovak regional comparison and to analyze ranking of countries of Visegrad Group from the same perspective.
The paper is organized as follows: first part deals with the role of innovations and knowledge within knowledge economy, supported by theoretical approaches about importance of human capital in the whole context. Second part dedicates to regional disparities of Slovak regions and innovation overview of selected countries based on diverse indices. Practical part provides methodology and descriptive analysis, supported by maps and calculations run in computing and graphics software R. The results exhibit regional diversity of innovation capacity among selected regions and Visegrad Group countries, too.
Key words: Human Capital Index, US Innovation Index, innovation capacity, regional disparities
This paper was supported by the project Economic efficiency of providing public services in municipalities of different population size in Slovakia supported by the Slovak Research and Grants Agency based on the contract VEGA 1/1046/11.
Martina Lučkaničová, Faculty of Economics, Technical University of Košice, Slovakia,
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Zuzana Maliková, Faculty of Economics, Technical University of Košice, Slovakia,
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PRESCHOOL TEACHER CAREER AND WHY INDIVIDUALS CHOOSE IT |
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Maja Hmelak, Jurka Lepicnik Vodopivec
Abstract
The first part of the article examines certain fundamental theoretical facts about preschool education courses and the preschool teacher profession, as well as current theoretical and empirical knowledge about the motives for choosing this career path. The central part of the article is devoted to the empirical study. A study was performed on a sample of 616 students and preschool teachers to determine their opinions about how suitable they think their choice of education and future profession was, and about the motivational factors that led the respondents to choose preschool education studies and the preschool teacher profession. The study also factored in respondents’ backgrounds (students, teachers) and status (beginners, established, experienced). An analysis of differences between the respondents in regard to their background and status revealed a general agreement with the suitability of choosing their education/future profession, but it also showed that their choice was primarily guided by self-actualization and altruistic reasons. However, statistically significant differences were spotted in other reasons as well. Considering that inner motivational factors were the most common among all respondents, the authors deduce that the respondents represent a suitably chosen and educated population of current and future preschool teachers, which should ensure quality work with preschool children.
Key words: motives, preschool teacher, profession.
Maja Hmelak is an assistant of preschool pedagogy; email address:
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Jurka Lepicnik Vodopivec is an associate professor of preschool pedagogy; email address:
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Cite this article:
Hmelak Lepicnik Maja , Vodopivec Jurka. PRESCHOOL TEACHER CAREER AND WHY INDIVIDUALS CHOOSE IT. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:218-239, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art14
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art14
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art14.pdf
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POWER AND POSITION OF SLOVENIAN POLITICAL AND ECONOMIC ELITE AFTER TRANSITION: WHO REALLY RULES SLOVENIA? |
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Lea Prijon
Abstract
Elite are considered as promoters of progress and development in Western world and are as such a crucial factor for a society. In the article we focused on Slovenian elite while examing formation, structure, power, position and influence of economic elite. Since economic elite is closely linked with the power elite we also examined the phenomenon of interlocking directorates. They are a merge of indivduals from different boards of directors of various enterprises and act as ”bodies” for enhancing a company’s credibility for investors, enhancing social capital, they facilitate the flow of information within companies etc. Just like Slovenian elite emerged, formed and act in a specific way, also interlocking directorates have a specific logic of operation, which is a consequnece of the unique Slovenian historical situation. The subject of ”observation” was thus Slovenian economic elite, being closely linked with political one and Slovenian interlocks, their formation, performance and efficency, compared with European, US and Russian interlocks and types of economy. With this kind of analysis we tried to identify, which countries or type of economy Slovenian elite and interlocks are approaching to.
Key words: Elite, Slovenia, interlocks, historical situation
Lea Prijon is a fellow researcher in economics. Operation part financed by the European Union, European Social Fund. Operation implemented in the framework of the Operational Programme for Human Resources Development for the Period 2007-2013, Priority axis 1: Promoting entrepreneurship and adaptability, Main type of activity 1.1.: Experts and researchers for competitive enterprises.
Cite this article:
Prijon Lea . POWER AND POSITION OF SLOVENIAN POLITICAL AND ECONOMIC ELITE AFTER TRANSITION: WHO REALLY RULES SLOVENIA?. Innovative Issues and Approaches in Social Sciences, vol.5, no.2:240-263, DOI:http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art15
Digital Object Identifier(DOI): http://dx.doi.org/10.12959/issn.1855-0541.IIASS-2012-no2-art15
View full text in pdf: http://www.iiass.com/pdf/IIASS-2012-no2-art15.pdf
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UNDERSTANDING INTERNET USE AMONG PASSIVE AND ACTIVE TOURISTS. IS THERE A NEED FOR A DIFFERENT WEB APPROACH? |
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Nataša Slak Valek, Eva Podovšovnik Axelsson
Abstract
The study empirically investigates the use of the Internet among active and passive tourists from Slovenia. The different purposes of using the Internet were thoroughly researched. A T-test and analysis of variance were used to test the research hypotheses. The main finding shows use of the Internet a significant influence among active and passive tourists from Slovenia. At the same time the travel destination – travelling domestically and travelling abroad – has been found to have a significant influence when using the Internet for travel purposes. For tourism destinations using web-reservation systems for booking different tourism services, it is vital to know the presented data. The implications of the results are discussed in the context of tourism marketing and sales.
Key words: Internet, eTourism, passive tourists, active tourists, diffusion of the Internet
Nataša Slak Valek, PhD.Assistant Professor, I-Shou University, Taiwan e-mail:
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IIASS -Innovative Issues and Approaches in Social Sciences is a trusted academic journal published 3 times yearly (January, May, September).
